关键词: 全生命周期管理, 复杂装备, 维护、维修和大修, 体系结构, 集成框架, 制造服务, 产品服务

Abstract: To eliminate the information island of maintenance service，the complex equipment Maintenance, Repair and Overhaul/Operations（MRO） support system based on lifecycle management was established. The research development of MRO support system was analyzed, architecture and main modules for the complex equipment MRO support system were put forward. Then, the key system business model and some important business models of MRO supporting system were set up. System integration framework of MRO support system based on lifecycle management was put forward, and the system integration with product data structure, inventory management, financial management, production management, supply/acquisition management, customer/sales management and product recovery were discussed in detail. key technologies of MRO system based on lifecycle management were put forward. Finally, a prototype system of after-sales service in industrial steam turbines was introduced.

Key words: lifecycle management, complex equipment, maintenance, repair and overhaul/operations, system architecture, integration framework, manufacturing service, product service