关键词: 业务协同, 情境建模, 语义测度, 本体

Abstract: To improve the working efficiency of knowledge workers, collaboration system should be context-sensitive, which meant to understand the users diversified collaboration environment and needs, thus to be able to provide more intelligent service for users. The collaborative-customer-centered context factor and ontology-based formal modeling were discussed. Then, two critical semantic indexes were defined to measure context granularity and association, which provided basis for context-sensitive collaboration application system. In addition, a context-sensitive proactive resource recommendation method was proposed to demonstrate the applicability of the context model.

Key words: business collaboration, context modeling, semantic measurement, ontology