计算机集成制造系统 ›› 2021, Vol. 27 ›› Issue (11): 3049-3056.DOI: 10.13196/j.cims.2021.11.001

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新一代信息技术环境下现代服务业的数字化和智能化演进

姜晓丹1,2,刘连臣1,2,吴澄1,2,宋士吉1,2   

  1. 1.清华大学自动化系
    2.清华大学国家CIMS工程技术研究中心
  • 出版日期:2021-11-30 发布日期:2021-11-30

Digital and intelligent evolution of modern service industry under the condition of new generation information technology

  • Online:2021-11-30 Published:2021-11-30

摘要: 分析了新一代信息技术环境下,现代服务业的发展趋势,总结了数字化和智能化融合给现代服务业带来的深刻变化和重要特征,阐述了现代服务业数字化和智能化的演进路径,强调集约化和“人工+智能”是未来一段时间内现代服务业的主导形式,并提出了未来支撑现代服务业高质量发展的重点研究和突破方向。

关键词: 数字化, 智能化, 服务拓扑结构, 现代服务业, 信息技术

Abstract: The development trend of the modern service industry under the conditions of new generation of information technology was analyzed.The profound changes and important characteristics brought to the modern service industry by the integration of digitization and intelligence were summarized,and the evolution path of digitization and intelligence of the modern service industry were expounded.The intensification and “artificial + intelligence” will be the dominant form of the modern service industry for a period of time was emphasized.The key research and breakthrough directions that will support the high-quality development of the modern service industry in the future were look forward to at last.

Key words: digitalization, intelligence, service topology, modern service industry, information technology

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