关键词: 情感映射, Agent劝说, 产生模型, 策略模型, 评价模型, 让步模型

Abstract: Agent-based emotional persuasion is at the forefront of business intelligence research.There are still some problems such as insufficient quantification on the above-mentioned dynamic change factors.Aiming at this research status,emotion was quantified and the OCEAN-PAD-OCC hierarchical mapping model was used to establish the transformation matrix and corresponding mapping relationship for Agent's personality,mood and emotion.Firstly,The Agent-based emotion mapping model was constructed.Secondly,Ekman emotional classification was improved and the persuasion generation model based on the Agent-based emotional mapping were put forward.Then,the Agent's persuasion strategy,dominant emotion and emotion threshold were defined,and an Agent-based persuasion strategy model was proposed.Thirdly,according to the third law of emotional intensity,the emotional intensity of Agents was defined,and the conclusion that key factors affecting the emotional intensity were persuasion strategy and emotional attenuation was drawn.Based on the definition of emotion attenuation and Markov effect,an Agent-based evaluation model was proposed.Then,a step by step algorithm was proposed,and an Agent-based compromise model was constructed.Finally,by summarizing the above models and taking the automatic negotiation between buyers and sellers in the supply chain management of the coal industry as an example,the rationality and effectiveness of above research were verified through the calculation example and system implementation.Finally,the corresponding management enlightenment was obtained.

Key words: emotion mapping, Agent persuasion, production model, strategy model, evaluation model, concession model