关键词: 服务外包, 契约设计, 制造商监督, 第三方物流, 集配中心, 委托代理

Abstract: Non-core business process outsourcing has been the trend of enterprise in market competition. Focusing on the supervision of manufacturer to Third-Party Logistics (3PL) distribution center under a supply chain, a service contract was designed with principal-Agent theory. According to the analysis of service contract, effect of different parameters variation on manufacturer's expected revenue was studied. The conclusion implied that an effective incentive mechanism could be formed by this service contract, which stimulated 3PL distribution center to work harder, at the same time manufacturers expected revenue would be maximized through the first best effort level of manufacturer, which controlled and adjusted its supervision according to external factors.

Key words: service outsourcing, contract design, manufacturer's supervision, third-party logistics, distribution center, principal-Agent, supply chains