计算机集成制造系统 ›› 2020, Vol. 26 ›› Issue (5期): 1434-1444.DOI: 10.13196/j.cims.2020.05.027

• 当期目次 • 上一篇    

消费者后悔预期对再制造供应链运作模式的影响

高鹏1,2,杜建国2,聂佳佳3,陆玉梅1   

  1. 1.江苏理工学院商学院
    2.江苏大学管理学院
    3.西南交通大学经济管理学院
  • 出版日期:2020-05-31 发布日期:2020-05-31
  • 基金资助:
    国家自然科学基金资助项目(71471076,71673118,71672153,71440016)。

Impact of consumer's anticipated regret on operation mode of remanufacturing supply chain

  • Online:2020-05-31 Published:2020-05-31
  • Supported by:
    Project supported by the National Natural Science Foundation,China(No.71471076,71673118,71672153,71440016).

摘要: 为了有效克服消费者后悔预期的负面影响,提升再制造供应链的整体运作绩效,探讨了后悔预期心理对供应链成员运作模式选择的影响。在推导后悔预期下的消费者效用及产品需求函数的基础上,采用博弈论和决策优化理论分别构建并求解了完全竞争、一体化、渠道合作3种运作模式下的供应链模型。通过理论分析和数值仿真,详细分析了3种模式下的产品价格、需求、利润以及各主体的运作模式偏好。研究表明:3种模式下的再制品需求和再制造商利润均与消费者后悔预期敏感度正相关,新产品需求均与后悔预期敏感度负相关;再制品期望估值能够调节一体化和渠道合作模式下的两种产品价格与后悔预期敏感度的关系,竞争模式下的产品价格始终随后悔预期的增大而下降;再制品期望估值较大时,后悔预期总会降低原制造商利润和供应链总利润,再制品期望估值较小时可能会提升原制造商利润;当后悔预期敏感度较大且再制品估值较小时,再制造商和消费者均最偏好一体化模式,原制造商最偏好渠道合作模式,其次为完全竞争模式,最次为一体化模式;其余情况是,再制造商和消费者最偏好完全竞争模式,新产品制造商最偏好渠道合作模式,其次为一体化模式,最后为完全竞争模式;无论后悔预期如何,供应链系统和整个社会都最偏好一体化模式。

关键词: 运作模式, 再制造, 供应链, 后悔预期, Stackelberg博弈

Abstract: To effectively improve the motivation and performance of supply chain remanufacturing when consumers have the psychology of anticipated regret,the influence of anticipated regret,on chain members' choice of operation mode was discussed.Based on deducing the expected consumer utility and product demand function in the presence of AR,the supply chain models under three operation modes that were perfect competition,integration and channel cooperation were constructed and solved respectively with game theory and decision-making optimization theory.Through theoretical analysis and numerical simulation,the product price,demand,profit and the operating mode preference of each subject in three modes were analyzed in detail.The research showed that the re-product's demand and remanufacturer's profit of three models were positively correlated with the consumer's expected sensitivity of AR,while the new product's demand was negatively correlated with it;the relationship between the prices of two products and the sensitivity of AR was regulated by the expected valuation of re-products under the integration and channel cooperation modes,and the price of the product was always expected to decline and then decline under the competitive mode.When the expected value of re-products was large,AR would always reduce the original manufacturer's profit and the total profit of supply chain;when it was small,it might increase the original manufacturer's profit;when the sensitivity of AR was large and the re-product valuation was small,remanufacturers and consumers were most inclined to the integration mode,while the original manufacturer prefers the channel cooperation mode,followed by the perfect competition mode,and finally the integration mode.In other cases,remanufacturers and consumers preferred the perfect competition mode the most,new product manufacturers most preferred the channel cooperation mode,followed by the integration mode,and last the perfect competition mode;regardless of AR,the supply chain system and the whole society had always preferred the integration mode.

Key words: operation mode, remanufacturing, supply chains, anticipated regret, Stackelberg game

中图分类号: