关键词: 服务行业, 供应链, 协调, 订购量, 努力水平, 博弈

Abstract: Based on the influence of integrators'effort level on service quality,the game model between a service provider and a service integrator was established,the service supply chain coordination of effort level and order quantity under the contract of cost sharing and revenue sharing was discussed,the coordination superiority of order quantity and effort level under the change of effort level was analyzed,and the change of relevant factors to the impact of its superiority was researched.The results showed that the contract of cost sharing and revenue sharing could achieve the coordination of effort level and order quantity,and make the service supply chain members to achieve Pareto improvement.Thus the profit level was higher than the existing research literature of order quantity coordination;the higher of service cost and effort cost coefficient,the coordination superiority of order quantity and effort level was smaller,the higher of service price and the sensitivity of requirement to price,the coordination superiority of order quantity and effort level was bigger.

Key words: service industry, supply chains, coordination, order quantity, effort level, game