关键词: 开放式创新社区, 领先用户, 聚类算法, 文本分类

Abstract: Open innovation community is a network platform for users to participate in enterprise innovation.To effectively identify the lead users in massive community users,five major characteristics of lead users were analyzed based on lead users theory and social network relations theory,and the indicators of lead user identification were established from content information data and objective user behavior.Furthermore,a lead user identification model based on cluster algorithm was proposed.An experiment was given by collecting 1911 users' data from the open innovation community of Xiaomi MIUI,and the effectiveness of the proposed model was proved.This study will have great value for the manufacturing enterprises to operate open innovation community.

Key words: open innovation community, lead users, cluster algorithm, text classification