关键词: 任务相似度, 累计经验, 任务分配, 工作流

Abstract: To ensure the effectiveness of product planning,an accumulated employee working experience model was evaluated based on task similarity.According to experience value,a multi-task distribution strategy for limited staff was obtained.The employee's direct and indirect experiences to the new task were respectively quantified from the workload of the same and similar completed tasks,and the task assignment strategy with optimal objective of maximum workload in equal time was built.Based on constantly updated “employee-task” relationship,the real-time task assignment with the accumulated work ability was realized.In the contrast experiment,the proposed strategy could achieve the maximum work efficiency and ensure the workload balance,which had significance to the human resource management and the work plan development.

Key words: task similarity, accumulated work experience, task assignment, workflow