关键词: 知识网络系统, 知识管理, 过程支持, 知识检索, 知识共享, 知识获取

Abstract: Aiming at the problem of how to use knowledge network system to support enterprise knowledge management, the formal definition of enterprise knowledge network was put forward through analyzing enterprises knowledge requirements, and the knowledge network was divided into three categories:organizational knowledge network, individual knowledge network and business process knowledge network. Then, the construction method of knowledge network system was proposed, as well as a hierarchical model of knowledge network system and its component function description were proposed. Key process and algorithms of constructing knowledge network system were also studied deeply. On the above basis, a model to support enterprise knowledge management process based on the knowledge network systems was proposed. By studies on construction method of knowledge network system and its process support model, knowledge existence, demand and development were revealed so as to provide support for effective application & management. Finally, a practical case study in an aviation enterprise was provided to further demonstrate the feasibility of the model.

Key words: knowledge network systems, knowledge management, process support, knowledge retrieval, knowledge sharing, knowledge acquisition